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Contact areaContact areaContact area
Service-Telephone
0211 878-2211
Our Sort code and BIC
Sort codeBIC
30050110DUSSDEDDXXX

Imprint

Sortcode 30050110
BIC DUSSDEDDXXX
Commercial register no. HR A 14082 beim Amtsgericht Düsseldorf
VAT identification number according to §27 a UStG DE 119 260 423
Chief Executive Officer Karin-Brigitte Göbel
Management Board Dr. Stefan Dahm, Dr. Michael Meyer
Phone 0211 878-2211
Fax 0211 878-1748
Email service@sskduesseldorf.de
Supervisory authority
responsible for authorisation
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu
Supervisory authority
responsible for consumer protection 
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de
Responsible regulatory authority for insurance agents

IHK Düsseldorf
Ernst-Schneider-Platz 1
40212 Düsseldorf

Register number of insurance agent:
D-23BI-XK3XD-85

Dispute Resolution Centre
for Sparkassen customers

In you have a dispute with Stadtsparkasse Düsseldorf, you can contact the Dispute Resolution Centre of the Deutschen Sparkassen- und Giroverband. To contact the centre by post, please send a letter to the following address:

Deutscher Sparkassen- und Giroverband e. V.
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin

To contact the Deutschen Sparkassen- und Giroverband (DSGV) online, please visit: http://www.dsgv.de/schlichtungsstelle

For more information, please refer to the "Code of procedure for out-of-court resolution of customer disputes for the Sparkassen Finance Group", which is available on request.

Stadtsparkasse Düsseldorf is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

E-Mail Stadtsparkasse Düsseldorf: service@sskduesseldorf.de

European Online Dispute Resolution platform The European Commission has set up an online dispute resolution platform. This online dispute resolution platform can only be used for out-of-court resolution of disputes related to purchase and service contracts concluded online. Please contact the dispute resolution centre of the DSGV (see above) for all other disputes.
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